Privacy Policy:
This Privacy Policy explains how The Grain and The Grain Foundation (“we,” “our,” or “us”) collect and use personal information. By using our website, subscribing, registering for events, making donations or purchases, or contacting us, you consent to this policy. We collect information you provide (such as name, email, payment details, donation or purchase history, and event registrations) as well as limited technical data collected automatically through analytics tools. We use this information to process payments, send receipts and updates, administer events, deliver newsletters, respond to inquiries, and operate our nonprofit programs. Payments are processed securely by third-party providers such as Stripe and Squarespace; we do not store full credit card details. We may share information only with service providers who support our operations or when required by law. We do not sell or trade personal information. Cookies may be used to improve site functionality, and you may disable them through your browser. You may unsubscribe from communications at any time or request access to, correction of, or deletion of your data by contacting info@thegrain.ai. We may update this policy periodically, and the most current version will be posted on our website.

Terms and Conditions:
These Terms & Conditions govern your use of The Grain and The Grain Foundation’s website, events, programs, and any purchases or donations. By using our site or completing a payment, you agree to these Terms. The Grain Foundation is a federally incorporated nonprofit that offers events, digital content, and educational programming. Donations are voluntary and non-refundable. Purchases such as event tickets, memberships, or digital products are subject to the policies stated at checkout, and unless otherwise specified, all sales are final. If an event is cancelled by us, purchasers will receive a refund or credit. Payments are processed by third-party providers such as Stripe and Squarespace; by paying, you agree to their terms. You agree not to misuse our site, attempt to compromise security, or reproduce our copyrighted content without permission. We are not liable for downtime, technical issues, or losses arising from your use of our website or services. Continued use of our site indicates acceptance of any updates to these Terms. For questions, contact contact@thegrain.ai.

Refund Policy:
This Refund Policy applies to all purchases made through The Grain and The Grain Foundation. Unless stated otherwise at checkout, all sales—including event tickets, digital products, memberships, and program fees—are final and non-refundable. Tickets may be transferable only with our approval. If we cancel an event, purchasers will receive a refund or the option to transfer their ticket or credit. Refunds are not provided for scheduling conflicts, non-attendance, or dissatisfaction with content. Donations are voluntary and non-refundable. Digital products are non-refundable once delivered or accessed. For questions or exceptional circumstances, contact contact@thegrain.ai.

Community Code of Conduct:
The Grain and The Grain Foundation are committed to maintaining a respectful, inclusive, and safe environment across all events, programs, and online spaces. By participating, you agree to treat all attendees, speakers, staff, and community members with respect. Harassment, discrimination, intimidation, disruptive behaviour, or unauthorized recording or sharing of private events will not be tolerated. We reserve the right to remove any participant without refund if their behaviour violates these standards or compromises safety. By engaging with our community, you agree to follow this Code of Conduct. Concerns may be directed to contact@thegrain.ai.